l111 Terms & Conditions

1. General Provisions

These terms and conditions ("Terms") apply to the l111 platform and all its services, games, and activities. By visiting the l111 website, opening an account, or using any service, you are considered to have fully accepted these Terms.

l111 is an online gaming platform that provides various entertainment gaming services for players in Bangladesh, including slots, live casino, cricket betting, crash games, and virtual sports. Although these Terms are written in Bengali, in the event of any conflict arising from a future translation, the Bengali version shall be considered authoritative.

Along with reading these Terms, you are also requested to read our Privacy Policy and Responsible Gaming Policy, as they form an integral part of these Terms.

2. Eligibility & Account Registration

2.1 Age Requirement

To open an account and use any gaming service on l111, you must be at least 21 (twenty-one) years of age. By registering, you declare that you are 21 years of age or older. l111 may request a government-issued ID to verify your age at any time. Providing false information about your age will result in immediate account closure and forfeiture of any associated funds.

2.2 One Person, One Account

Each person may hold only one account. Creating multiple accounts under the same name, from the same IP address, or using the same payment method is strictly prohibited. If this rule is violated, all accounts will be closed and all bonuses will be forfeited.

2.3 Accuracy of Registration Information

You must provide accurate, complete, and up-to-date information at the time of registration. If any of your information changes, you must notify the support team immediately. Providing false or misleading information may result in account suspension or closure.

2.4 KYC Verification

l111 may conduct an identity verification (KYC) process at any time at its discretion. As part of this process, a national ID card, passport, or other government-issued documents may be requested. Withdrawals may be restricted until verification is complete.

3. Account Security & Responsibility

It is your responsibility to keep your account login credentials (username and password) completely confidential. You are personally responsible for all activities carried out from your account, including any access by third parties whether authorized or unauthorized.

If you suspect unauthorized access to your account or a security breach, contact us immediately at [email protected] or notify our support team via live chat.

• Use a strong password that is not easy to guess.
• Do not use the same password on any other site.
• Always log out after signing in from a public device or network.
• Do not share your login credentials with any third party.

4. Deposits, Withdrawals & Payments

4.1 Deposit Limits

The minimum deposit amount on l111 is ৳500. No transactions below this limit will be processed.

4.2 Withdrawal Limits

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours, though KYC verification or other security reviews may take longer.

4.3 Accepted Payment Methods

l111 currently supports the following payment methods:

• bKash — Bangladesh's most popular mobile banking service.
• Nagad — Digital financial service by Bangladesh Post Office.
• Rocket — Mobile wallet service by Dutch-Bangla Bank.

The same payment method must be used for both deposits and withdrawals. Transactions through third-party accounts are strictly prohibited.

4.4 Transaction Authenticity

l111 reserves the right to review any suspicious transaction. If money laundering, fraud, or other illegal financial activity is suspected, the account will be immediately suspended and the relevant authorities will be notified.

5. Bonuses & Promotions

5.1 Welcome Bonus

New players will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 earns a ৳1,500 bonus for a total balance of ৳2,500; depositing ৳22,000 earns the maximum ৳15,000 bonus for a total balance of ৳37,000.

5.2 Wagering Requirements

Before withdrawing the welcome bonus, you must wager 25 times the bonus amount. Wagering is calculated based on the bonus amount only — the original deposit amount is not included. Example: ৳1,500 bonus × 25 = ৳37,500 — once this amount has been wagered, the bonus winnings become withdrawable.

5.3 General Bonus Terms

• Bonus offers apply only to eligible players.
• Each bonus offer has its own expiry date.
• Bonus funds cannot be withdrawn as cash, but can be used to play games.
• No other bonus may be activated while a bonus is in progress, unless specifically permitted.
• l111 reserves the right to modify or cancel any bonus offer.
• If bonus abuse is suspected, the bonus will be cancelled and the account will be investigated.

6. Gaming Rules

All games on l111 are conducted in a fair and transparent manner. Game outcomes are determined using Random Number Generator (RNG) technology, which is completely impartial.

• Each game has its own rules, which can be viewed from within the game.
• If a game outcome is affected by a technical error, that round may be considered void.
• If a dispute arises over a game outcome, l111's system logs will be considered the final proof.
• l111 is not responsible for any bet lost due to an internet connection failure.
• Progressive jackpot amounts are not predetermined and are subject to change.

7. Prohibited Activities

The following activities are strictly prohibited on the l111 platform:

• Creating or operating multiple accounts.
• Placing bets in the name of or on behalf of a third party.
• Abusing the bonus system or engaging in bonus arbitrage.
• Operating games using automated bots, scripts, or software.
• Knowingly exploiting any vulnerability or bug in the platform.
• Using l111 for money laundering or any illegal financial activity.
• Misconduct, harassment, or threatening other players or staff.
• Operating an account under a false identity or on behalf of a minor.
• Unauthorized interference with any technical system of the platform.

If any of these rules are violated, l111 reserves the right to close the account without notice, forfeit the balance, and take legal action.

8. Account Suspension & Closure

8.1 Suspension by l111

l111 reserves the right to temporarily suspend or permanently close any account for reasonable cause. This includes: violation of terms, suspicion of fraud, legal obligations, or business decisions.

8.2 Voluntary Account Closure

You may close your account at any time. To do so, email [email protected] or contact us via live chat. Please settle any pending withdrawals before closing your account.

8.3 After Account Closure

After an account is closed — provided it was not closed due to a terms violation — any unused deposits will be returned in accordance with applicable rules. However, bonus-related funds may be forfeited.

9. Limitation of Liability

While l111 strives to ensure the highest level of service, the platform accepts no liability for the following:

• Losses caused by internet disconnection, power outages, or device failure.
• Delays or losses caused by the failure of third-party service providers (payment gateways, software providers).
• Service disruptions due to natural disasters, cyberattacks, or other unforeseeable circumstances.
• Losses resulting from the user's inadvertent disclosure of account credentials.

l111's maximum liability in any case shall not exceed the total amount of the transaction in question.

10. Privacy & Data Protection

l111 places the highest importance on protecting your personal information. All data is kept secure using SSL encryption technology. We do not sell your personal information to any third party.

To learn more about data collection and use, please read our Privacy Policy. If you have any questions or concerns about how your information is used, contact the support team.

11. Responsible Gaming

l111 gives the highest priority to responsible gaming. We believe that gaming is an entertainment activity — it should never be a way to solve financial problems.

• Never bet beyond your means.
• Do not play while emotionally distressed or under the influence of alcohol.
• Use our self-limitation tools to set gaming limits.
• If you notice signs of a gaming problem, seek help immediately.

To learn more about responsible gaming, visit our Responsible Gaming page. This platform is for users aged 21 and above only.

12. Changes to Terms

l111 reserves the right to change, amend, or update these Terms at any time. For significant changes, an effort will be made to notify users via email or through a notice on the platform.

Continuing to access or use the platform after a change to the Terms means you have automatically accepted the new terms. Therefore, it is recommended that you visit this page regularly.

13. Dispute Resolution

If a dispute or complaint arises, please contact l111's support team first. We aim to resolve all disputes fairly and promptly.

13.1 Dispute Submission Process

• Submit the details of your dispute via live chat or by email to [email protected].
• Please include the time of the dispute, game name, amount, and any other relevant information.
• l111 will generally review the dispute and communicate a decision within a reasonable timeframe.

13.2 Final Decision

In disputes regarding game results, l111's server logs will be considered the final evidence. l111's decision will be considered final and binding.

14. Contact

If you have any questions, comments, or complaints about these terms, please contact us:

• Live Chat: 24/7 direct support (Bengali & English)
• Email: [email protected]

Our support team is at your service seven days a week, twenty-four hours a day. Our goal is to make your experience at l111 enjoyable and safe.